Privacy Policy

Last updated: 14th September 2026

This Privacy Policy explains how Memwa (“we”, “us”, “our”) collects, uses and protects your personal information when you visit this website or get in touch with us. By using this site, you agree to the practices described here.

Who is responsible for your information

Memwa — a trading name of Memwa Villas Rentals Limited (Company No. 2026/C167), Saint Lucia — is the data controller responsible for the personal information described in this policy. If you have any question about how we handle your data, or wish to exercise your rights, you can contact us at memwainfo@gmail.com.

Information we collect

Information you give us

When you complete an enquiry form or contact us, we collect the details you choose to share — typically your name, email address, the dates or occasion you're enquiring about, the number of guests, and any message you send.

Information collected automatically

Like most websites, we and our providers may automatically collect limited technical information — such as your device type, browser, approximate location and how you use the site — through cookies and similar technologies. See “Cookies” below.

How we use your information

  • To respond to your enquiries and provide the services you ask about.

  • To arrange and coordinate stays, catering and events.

  • To improve our website and understand how it is used.

  • To meet any legal or regulatory obligations.

We do not sell your personal information, and we only use it for the purposes described here.

Our legal bases

Where data protection law (such as the GDPR) applies, we rely on the following legal bases to process your personal information:

  • Consent — when you submit an enquiry form or contact us, you consent to us using your details to respond. You can withdraw this consent at any time.

  • Legitimate interests — to operate, secure and improve our website and understand how it is used, in a way that respects your rights and expectations.

  • Legal obligation — where we are required to keep or process information to comply with the law.

Sharing your information

We share information only where needed to run our business, including with:

  • Our website host and form provider (this site is built on Squarespace), which stores site and enquiry data on our behalf.

  • Analytics and content providers we may use to run the site, such as Google Analytics (to understand site usage) and Google Fonts (to display our typography), which may process limited technical data.

  • Messaging services such as WhatsApp, if you choose to contact us that way — your message is handled under that provider's own terms.

  • Service partners who help us deliver a stay, meal or event, where relevant.

International transfers

Because our website is hosted on Squarespace, a US-based provider, your information may be stored or processed outside your country, including in the United States. Where information is transferred internationally, we rely on our providers' safeguards for such transfers (for example, standard contractual clauses) to keep it protected.

Cookies

We use only the cookies needed to run the site and to understand how it's used. Non-essential cookies (such as analytics) are used only where permitted. You can choose “Essential only” from the cookie banner, and you can manage or clear cookies at any time in your browser settings.

Keeping your information

We keep your information only for as long as we need it to respond to your enquiry, provide our services, and meet our legal obligations — typically no longer than 24 months after our last contact with you, unless a longer period is required by law. After that, it is deleted or anonymised.

Your rights

Depending on your location, you have the right to:

  • access the personal information we hold about you;

  • ask us to correct or delete it;

  • object to, or ask us to restrict, how we use it;

  • withdraw your consent at any time, where we rely on consent;

  • request a copy of your data in a portable format;

  • lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

Other websites

Our site may link to third-party sites (for example Booking.com or our social media). We're not responsible for their content or privacy practices, so please review their policies too.

Children

This website is not directed at children, and we do not knowingly collect information from anyone under 16.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact us

For any question about this policy or your information, contact us by email at memwainfo@gmail.com, or message us on WhatsApp using the button on this site.